- PRODUCTS AND SERVICES -
Just like every person is different, we know that not every organisation will have the same needs. Curious Communities Consulting have a broad skill set and can offer bespoke services based on the needs of your organisation.
Below are some examples of services that we have undertaken with other organisations for your overview. Please contact us if you would like to discuss these options or anything that might not appear in the list.
- POTENTIAL SERVICE MENU -
Data Health Check
Data health relates to organisations' ability to show their impact both through case studies and consistent data
What this might look like
- Review how your organisation currently works with data and provide recommendations on how this could be improved
- Assist with evaluation of current CRM, including how data collection points and utilisation of CRM could be improved
- Assist with data collection planning and process mapping to prepare for the implementation of a new or existing CRM
- Assist in implementing recommendations about how your organisation could more effectively use their data
Visualisation of Information
This could be through online visual dashboarding software (Tableau or PowerBI), or through high quality reports
What this might look like
- Provide visualisations of data to demonstrate trends, service use, cohort demographics and service needs through various mediums including: Power BI, Tableau, Free visualisation software (even Excel dashboards)
- Assistance with creating visualisations of data for the purpose of annual reports, service evaluation reports and tendering processes
Service Design, Implementation and Innovation
Thoughtful planning of both the service you are going to deliver, and how you are going to demonstrate it's positive impact in your community of interest is essential in securing ongoing funding and support, and ensuring tangible outcomes for the communities you serve
What this might look like
- Assist in writing grant and/or project proposals including assisting organisations to use existing data to demonstrate need and service gaps
- Assist with set up of new projects or programs, or reviewing of existing programs including selecting, reviewing and embedding outcome measures, data collection metrics and evaluation methods
Process and Staff Development
Thoughtful planning of both the service you are going to deliver, and how you are going to demonstrate it's positive impact in your community of interest is essential in securing ongoing funding and support, and ensuring tangible outcomes for the communities you serve
What this might look like
- Assist organisations to develop knowledge maintenance protocols, operational manuals and document processes to ensure practice is consistent across programs and staff
- Assist organisations to upskill their staff in analysing data including the importance of good data and embedding data into everyday practice
- Provide training (within scope) to fill organisational gaps in knowledge or practice
- Process mapping and creation of data workflows (new or improving existing)
- TESTIMONIALS -
Leah Watkins: Manager Tenant Engagement & Capacity Building. Housing Choices Western Australia
Leah Watkins: Manager Tenant Engagement & Capacity Building. Housing Choices Western Australia
Leah Watkins: Manager Tenant Engagement & Capacity Building. Housing Choices Western Australia
"Jess is a highly skilled data analyst with a passion for using data to make a difference. Her background in community services means she understands the stories behind the numbers and is able to bring nuanced meaning to her work.
Jess is clever and generous. She assisted us to build dashboards to understand our homeless data. She was responsive to our specific needs and helped build staff capacity to work with our data into the future. "
David Pearson: CEO and Myer Innovation Fellow Australian Alliance to End Homelessness
Leah Watkins: Manager Tenant Engagement & Capacity Building. Housing Choices Western Australia
Leah Watkins: Manager Tenant Engagement & Capacity Building. Housing Choices Western Australia
" Jess is one of the leading experts on the use of data to end homelessness in Australia, she has been a central part of the Adelaide Zero Project's data team - which has some of the best data on the rough sleeping homelessness system anywhere.
She has provided advice to communities across Australia about how to use data for improvement, service coordination and advocacy."
Sam Barrett: Manager, Living Learning, Social Impact Bond Melbourne City Mission
Sam Barrett: Manager, Living Learning, Social Impact Bond Melbourne City Mission
Sam Barrett: Manager, Living Learning, Social Impact Bond Melbourne City Mission
"I worked with Jess when she commenced as the Analyst of Australia's first social impact bond to end homelessness, the Aspire Social Impact Bond. Jess was instrumental in building the data capacity of the program and the organisation.
Jess was consistently committed to improving the way in which we recorded and understood the impact of the work we were doing. Jess brings a rare skill set combining experience and skill in both Social Work, impact measurement, data integration and communication."
Troy Mayes: Manager of Data Analysis and Insights Service to Youth Council
Sam Barrett: Manager, Living Learning, Social Impact Bond Melbourne City Mission
Sam Barrett: Manager, Living Learning, Social Impact Bond Melbourne City Mission
"Jess is a highly talented analyst who has a deep understanding of how valuable data can be in providing high quality services to people in need of support so they can achieve positive life outcomes.
Importantly, she also understands the work needed to drive cultural change within organisations to build a data culture that is committed to recording, evaluating, and reporting data to understand the effectiveness and efficacy of services and pinpoint where opportunities for improvement or innovation can be made."
Contact Us
Curious Communities Consulting
We would love to hear from you and are available to talk through your organisation or service needs. Happy to grab a coffee (virtual or otherwise!) and chat, or get in touch with us here.
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